I purchased a 2003 Explorer from TEAM Ford years ago. It has less than 100k miles on it. Last month I took it because it suddenly overheated an d then the "hose" blew and I needed a clamp per the Service Manager. Since it was towed I took it to where I purchased it.
I was charged over $500 for work related to a new hose, clamp, thermostat, flush and fill of radiator and oil and filter change.
Barley one month later, I had similar problems. This time they told me I needed a new radiator. John, the assistant mgr there told me that it would be around $870 dollars. I called around and found prices ranging from 500-700 dollars. I told John this and he said, "Let me see what price I can get from my Manager." Needless to say I got my car back and saved over $200.
And my car was done the same day! Today! I WILL NEVER by from Team Ford Alpharetta again. And I live in the land of SUV's and will warn all Ford owners of the scammers.